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Resume

Experience

2020 - Present

WEBSITE ONBOARDING SPECIALIST

AppFolio Inc.

  • Lead Onboarding client calls.

  • Manage an average queue of 15+ active clients accounts.

  • Design websites that satisfy client needs and goals, are functional, aesthetic, and modern.

  • Manage projects by reaching out to clients regularly and determining the best solutions in order to launch the website and complete each project on time.

  • Improve online presence and marketing efforts by utilizing SEO, consulting on branding, and designing mobile-friendly websites.

  • Create logos using Adobe Illustrator and Adobe Photoshop.

  • Mentor and train new employees.

  • Contribute to team by developing new policies, offering ideas to streamline work efficiency, and updating team resources.

  • Trouble shoot client DNS issues by managing domain transfers, purchases, and more.

Aug 2019 - Oct 2020

MARKETING DEVELOPMENT ASSOCIATE

Ocean Health Initiatives

  • Utilize graphic design softwares such as Adobe Creative Suite and Canva to design web graphics and print ads, including flyers, brochures, banners, and other promotional content.

  • Develop marketing strategies for community outreach events, social media campaigns, and other organizational initiatives.

  • Monitor online presence and report web traffic data and social media engagement.

  • Execute outreach events such as community resource fairs, networking events, and presentations for local stakeholders.

  • Organize and plan annual fundraiser by reaching out to local businesses and receiving donations, raising sponsorships, and planning event details.

Sept 2016 - Dec 2018

DIGITAL MARKETING ASSISTANT

Grand Canyon Education

  • Create content for www.blogs.gcu.edu.

  • Distribute and delegate work based on leads and other SEO information.

  • Manage marketing inboxes and process information in Excel.

Education

2015 - 2018

GRAND CANYON UNIVERSITY

Bachelor of Science in Marketing

Minor Degree in Communications

Phoenix, Arizona

2015 - 2018

HONORS COLLEGE, COLANGELO COLLEGE OF BUSINESS

Bachelor of Science in Marketing

Phoenix, Arizona

Achievements

Average DIO (Days in Onboarding) = 39.5 / 5.6 Weeks

Average NPS (Net Promoter Score) = 9.3

Revenue Generated Through My Projects = $204,900

Experience Working with 14 Key Account Clients

Professional Skillset

Expert Project Management 

Front - End Website Design 

Teamwork & Collaboration

Organization 

Softwares  & Tools

SalesForces

Duda 

Trello 

Photoshop & Illustrator 

WordPress

Canva

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