Resume
Experience
2020 - Present
WEBSITE ONBOARDING SPECIALIST
AppFolio Inc.
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Lead Onboarding client calls.
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Manage an average queue of 15+ active clients accounts.
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Design websites that satisfy client needs and goals, are functional, aesthetic, and modern.
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Manage projects by reaching out to clients regularly and determining the best solutions in order to launch the website and complete each project on time.
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Improve online presence and marketing efforts by utilizing SEO, consulting on branding, and designing mobile-friendly websites.
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Create logos using Adobe Illustrator and Adobe Photoshop.
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Mentor and train new employees.
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Contribute to team by developing new policies, offering ideas to streamline work efficiency, and updating team resources.
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Trouble shoot client DNS issues by managing domain transfers, purchases, and more.
Aug 2019 - Oct 2020
MARKETING DEVELOPMENT ASSOCIATE
Ocean Health Initiatives
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Utilize graphic design softwares such as Adobe Creative Suite and Canva to design web graphics and print ads, including flyers, brochures, banners, and other promotional content.
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Develop marketing strategies for community outreach events, social media campaigns, and other organizational initiatives.
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Monitor online presence and report web traffic data and social media engagement.
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Execute outreach events such as community resource fairs, networking events, and presentations for local stakeholders.
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Organize and plan annual fundraiser by reaching out to local businesses and receiving donations, raising sponsorships, and planning event details.
Sept 2016 - Dec 2018
DIGITAL MARKETING ASSISTANT
Grand Canyon Education
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Create content for www.blogs.gcu.edu.
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Distribute and delegate work based on leads and other SEO information.
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Manage marketing inboxes and process information in Excel.
Education
2015 - 2018
GRAND CANYON UNIVERSITY
Bachelor of Science in Marketing
Minor Degree in Communications
Phoenix, Arizona
2015 - 2018
HONORS COLLEGE, COLANGELO COLLEGE OF BUSINESS
Bachelor of Science in Marketing
Phoenix, Arizona
Achievements
Average DIO (Days in Onboarding) = 39.5 / 5.6 Weeks
Average NPS (Net Promoter Score) = 9.3
Revenue Generated Through My Projects = $204,900
Experience Working with 14 Key Account Clients
Professional Skillset
Expert Project Management
Front - End Website Design
Teamwork & Collaboration
Organization
Softwares & Tools
SalesForces
Duda
Trello
Photoshop & Illustrator
WordPress
Canva